Privacy Policy
Contents
01 Information We Collect
We collect only the information necessary to provide the Nissanol B2B ordering experience. This includes:
Account & Profile Information
- Name, email address, phone number, and business or company name — provided by you during registration.
- Profile photo — optionally uploaded by you.
Order & Transaction Data
- Products selected, order quantities (in cartons), cart contents, and order history.
- User-specific B2B pricing, discount tiers, and GST configuration — set by your administrator.
Authentication Data
- Firebase Auth UID, session tokens, and login timestamps — automatically generated and managed by Firebase Authentication.
Device & Technical Data
- Device model and OS version, app version, and Firebase Cloud Messaging (FCM) token for push notifications.
- Connectivity status (Wi-Fi or mobile data) for managing sync behaviour.
- Anonymised crash reports and performance logs for app stability.
We do not collect credit/debit card numbers, government-issued IDs, or precise real-time GPS location.
02 How We Use Your Data
All collected data is used solely to provide and improve Nissanol. Specifically:
Core Functionality
- Authenticate your identity and manage your B2B account.
- Display personalised product catalogues, pricing, and active promotional schemes.
- Process and track orders, carton quantities, and order history.
- Apply user-specific discounts, contract pricing, and GST calculations in real time.
Notifications
- Send push notifications for order confirmations, delivery updates, and promotional schemes.
- Alert administrators about pending account approvals and system events.
App Stability & Improvement
- Diagnose crashes and monitor app performance to fix technical issues.
- Analyse aggregated, anonymised usage trends to guide product improvements.
03 Firebase & Third-Party Services
Nissanol is built on Google Firebase. The following Firebase services are used:
| Service | Purpose | Data Involved |
|---|---|---|
| Firebase Authentication | User sign-in and session management | Email, UID, auth tokens |
| Cloud Firestore | Real-time database for orders, products, users | Order data, user profile, pricing configs |
| Firebase Storage | Cloud storage for product and profile images | Image files (JPEG/PNG) |
| Firebase Cloud Messaging | Push notifications | FCM device token, notification payloads |
| Firebase Performance | App speed and stability monitoring | Anonymised performance traces |
Firebase is governed by Google's own privacy and security terms. We do not use advertising SDKs, social media trackers, or any third-party analytics beyond Firebase.
04 App Permissions
Nissanol requests only the permissions required for its core features. No permission is used for advertising or tracking.
| Permission | Type | Why It's Needed |
|---|---|---|
| Internet | Required | All real-time sync with Firebase (orders, pricing, inventory) |
| Notifications | Required | Push notifications for order updates and promotions via FCM |
| Network State | Required | Detects connectivity to manage offline/online sync behaviour |
| Camera | Optional | Capture photos for product uploads or profile picture |
| Storage / Media | Optional | Select existing photos from gallery for upload |
05 Data Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for commercial purposes.
We may disclose data only in the following limited circumstances:
- Infrastructure Provider: Google Firebase processes data on our behalf under Google's Data Processing Agreement.
- Your Administrator: Your Marketplace Aid administrator can view your account status, order history, and B2B pricing as part of normal B2B account management.
- Legal Compliance: If required by a court order, law enforcement, or applicable law.
- Business Transfer: In the event of a merger or acquisition, you will be notified before any data transfer occurs.
06 Data Retention
We retain your data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Active account data | Duration of active account |
| Order & transaction history | 7 years (legal/financial compliance) |
| Authentication logs | 90 days |
| FCM push tokens | Until app uninstall or token refresh |
| Profile images | Until replaced or account deleted |
| Crash & performance logs | 30 days (anonymised) |
| Deleted account data | Removed within 30 days of deletion request |
07 Security
We implement industry-standard measures to protect your data:
- Encryption in transit: All data uses TLS 1.2+ between the app and Firebase servers.
- Encryption at rest: Firebase encrypts all stored data with AES-256.
- Access control: Firestore Security Rules enforce role-based access — users can only access data they are authorised for.
- Admin approval workflow: New accounts require administrator approval before accessing B2B pricing and ordering.
- No stored passwords: All authentication is handled by Firebase Auth; we never store plaintext passwords.
No internet transmission is 100% secure. We encourage you to keep your login credentials private and report suspicious activity immediately.
08 Your Rights
Depending on your location, you have the following rights over your personal data:
| Right | How to Exercise |
|---|---|
| Access — receive a copy of your data | Email: marketplaceaid@gmail.com |
| Correction — fix inaccurate information | Update in-app, or email us |
| Deletion — permanently delete your account and data | Email with subject "Account Deletion Request" |
| Data Portability — receive data in a machine-readable format | Email: marketplaceaid@gmail.com |
| Opt-out of Notifications | Device notification settings (Android/iOS) |
| Withdraw Consent | Email: marketplaceaid@gmail.com |
We respond to all verified requests within 30 calendar days.
09 Children's Privacy
Nissanol is a B2B app intended exclusively for business professionals aged 18 and above. We do not knowingly collect data from anyone under 13.
If you believe a minor has provided their information through our app, please contact us at marketplaceaid@gmail.com and we will delete the data immediately.
10 Changes to This Policy
We may update this policy from time to time. When significant changes are made, we will:
- Update the "Effective Date" at the top of this page.
- Display an in-app notice when you next open Nissanol.
Continued use of the app after changes are posted constitutes acceptance of the revised policy.
Questions About Privacy?
Contact us for data requests, concerns, or any privacy-related queries. We respond within 30 days.
marketplaceaid@gmail.com